Last Updated: 21/12/2023
Welcome to OnlineKloset.com! We understand that getting your fashion finds to you in a timely and reliable manner is crucial. This Shipping Policy is designed to provide you with all the information you need about our shipping process.
1. Order Processing Time
1.1 Processing Time
Orders are typically processed within 2 business days of receiving payment. Please note that processing times may vary during peak seasons or promotional periods.
1.2 Order Confirmation
Once your order is processed, you will receive an email confirmation with your order details and a tracking number (if applicable).
2. Shipping Methods
We partner with reliable shipping carriers to ensure your order reaches you safely and on time. Shipping options include standard shipping, expedited shipping, and express shipping. The availability of these options may vary depending on your location.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping cost during the checkout process before completing your purchase.
4. Estimated Delivery Time
4.1 Standard Shipping
Estimated delivery times for standard shipping are typically 8 to 10 business days, depending on your location.
4.2 Expedited Shipping
If you choose expedited shipping, your order should arrive within 7 business days from the date of shipment.
4.3 Express Shipping
For express shipping, you can expect your order to arrive within 5 business days from the date of shipment.
5. International Shipping
OnlineKloset.com offers international shipping to select countries. Please note that additional customs duties, taxes, or fees may apply and are the responsibility of the recipient.
6. Order Tracking
Once your order is shipped, you will receive a tracking number that allows you to monitor the progress of your delivery. Tracking information will be provided in your order confirmation email.
7. Delays and Issues
While we make every effort to ensure timely delivery, unforeseen circumstances such as customs delays or weather conditions may impact delivery times. In such cases, we appreciate your patience and understanding.
8. Contact Us
If you have any questions about our Shipping Policy or need assistance with your order, please contact our customer support team at care@onlinekloset.com.
9. Changes to the Policy
OnlineKloset.com reserves the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting. Please review this page periodically for updates.
Thank you for shopping with OnlineKloset.com. We look forward to delivering fashion to your doorstep!